Gaming should always be fun — a form of entertainment, not a way to earn money or escape problems. At 365scores, we take responsible gaming seriously. We provide Filipino players with the tools, resources, and support they need to stay in control and enjoy the platform safely.
At 365scores, we believe that online gaming — whether it's sports betting on PBA and NBA games, spinning slots, or playing live casino — should always be a form of entertainment. It's something you do for fun, with money you can afford to spend, within time you've set aside for leisure.
Responsible gaming means making informed choices about how you play. It means setting limits before you start, understanding the odds, and recognizing when gaming stops being fun. For Filipino players, it also means being aware of the legal framework — gaming on 365scores is strictly for adults aged 21 years and above, in line with Philippine regulations.
Problem gambling can affect anyone — from players in Manila and Makati to those in Cebu, Davao, and Quezon City. It doesn't discriminate by income, age, or background. That's why 365scores has built a comprehensive set of responsible gaming tools directly into the platform, so you always have the means to stay in control.
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our responsible gaming tools or speak to a support professional.
365scores gives every Filipino player direct access to a full suite of responsible gaming tools — no need to contact support, just set them up straight from your account dashboard.
Set a maximum deposit amount per day, week, or month in Philippine Peso (PHP). Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Define the maximum amount in PHP you are willing to lose within a set time period. When your loss limit is reached, your account will be temporarily restricted from placing further bets until the period ends. This is one of the most effective tools for budget control.
Set a maximum session duration so that 365scores will automatically log you out after a defined period of play. You can also enable session reminders that notify you of how long you've been playing at regular intervals — a simple but powerful reality check.
If you feel you need a break from gaming, you can self-exclude your 365scores account for a defined period — from 1 week up to 5 years — or permanently. During self-exclusion, you will not be able to log in, deposit, or place bets. This tool is available 24/7 via your account settings or our live chat support.
Need a short break without committing to full self-exclusion? A cool-off period temporarily suspends your account for 24 hours, 48 hours, or up to 30 days. It's a lighter option that gives you space to reassess your gaming habits without a long-term commitment.
Enable pop-up reality check notifications that appear at regular intervals during your gaming session. Each notification shows how long you've been playing and how much you've wagered, giving you a clear picture of your activity so you can make an informed decision to continue or stop.
Problem gambling can develop gradually. Many players don't realize they have a problem until it has already affected their finances, relationships, or mental health. Being aware of the warning signs is the first step toward getting help.
If you recognize any of the signs listed here in yourself or someone you know — a family member in Cebu, a friend in Davao, or a colleague in Makati — please don't hesitate to reach out for support. 365scores's live chat support team is available 24/7 and can connect you with the right resources.
Setting up your responsible gaming tools on 365scores takes less than two minutes. We've made the process as straightforward as possible so that every Filipino player — whether you're in Quezon City or Davao — can access these protections without any hassle.
Access your account via the 365scores Login page. Make sure you are using your registered email address and password. If you have forgotten your credentials, use the account recovery option on the login page.
Click on your profile icon in the top right corner of the platform. From the dropdown menu, select "Account Settings" to access your full account management panel.
Within Account Settings, locate the "Responsible Gaming" tab. This section contains all available player protection tools, including deposit limits, loss limits, session limits, cool-off periods, and self-exclusion.
Select the tool you want to activate. Enter your preferred limit amount in PHP or your preferred time duration. Review the settings carefully before confirming — some changes, such as increasing a limit, require a mandatory 24-hour waiting period.
Confirm your settings. You will receive a confirmation notification via email and/or SMS to your registered Philippine mobile number. Your limits are now active and will be enforced immediately on your account.
We recommend reviewing your responsible gaming settings at least once a month. Your financial situation and gaming habits can change — keeping your limits up to date ensures they remain effective and relevant to your current circumstances.
Under Philippine law, online gaming is strictly restricted to adults aged 21 years and above. 365scores enforces this requirement rigorously through our KYC verification process.
Every new 365scores account must complete KYC verification before making a deposit or placing a bet. We verify your age using government-issued Philippine ID documents such as PhilSys, LTO Driver's License, or Philippine Passport.
Any account found to belong to a player under 21 years of age will be immediately suspended, all funds will be returned, and the matter will be reported to the relevant Philippine authorities as required by law.
If you share a device with younger family members, we strongly recommend using device-level parental controls and ensuring your 365scores account is always logged out when not in use. Never share your login credentials with anyone.
365scores operates in alignment with PAGCOR's player protection standards, which include age verification requirements, responsible gaming program obligations, and player complaint resolution procedures for Filipino players.
If you or someone you know needs help with problem gambling, support is available. 365scores encourages all players to seek help without hesitation — there is no shame in asking for support.
Our responsible gaming support team is available 24/7 via live chat on the 365scores platform. They can help you activate self-exclusion, set limits, or simply talk through your concerns in a confidential and non-judgmental environment.
You can reach the 365scores responsible gaming team by email at [email protected]. Please include your registered account details and a description of your concern. We aim to respond within one business day.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for licensed operators in the Philippines. Filipino players can refer to PAGCOR's official responsible gaming resources for additional guidance and support.
The Philippine Department of Health operates a National Mental Health Crisis Hotline. If problem gambling is affecting your mental health, please reach out. Mental health support is available to all Filipinos, including those in Manila, Cebu, Davao, and beyond.
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are available across the Philippines.
Licensed psychologists and counselors in the Philippines can provide professional support for problem gambling. Many hospitals in Metro Manila, Cebu, and Davao offer behavioral health services. Your health insurance (PhilHealth) may cover some of these services.
Responsible gaming is at the heart of everything we do at 365scores. Set your limits, know your boundaries, and enjoy the platform as it was meant to be enjoyed — as entertainment. Must be 21 or older to register and play.